Get Involved

Our service is delivered mainly by volunteer advisers. We are always on the look out for people to train as volunteer advisers.

The duties involved are:

  • Interviewing clients – listen to the client and let the client explain the problem. Help the client to clarify the issues by exploring the problem and asking questions.

  • Giving information – using computerised and paper information sources to advise client.

  • Giving advice – explain the information to the client and the choices that the client has, so he/she can decide what to do.

  • Giving practical help – for example filling in forms, doing a benefit calculation, speaking or writing to another agency on behalf of a client.

  • Recording cases – make a record of the client’s details so that further help can be given if a client returns to the CAB.

Membership of Moray CAB

We actively encourage any member of the public to apply for membership of Moray Citizens Advice Bureau.
If you are interested in finding out more about this please contact the Deputy Manager on 01343 559004 or alternatively leave your name and contact details with the receptionist.

If you become a member of Moray CAB you are then entitled to stand for election to the Board of Directors.

Mary Riley
Company Secretary


We normally run two training courses per year in the Spring and Autumn. More information on when the next course will run can be found in the News section of the web site Here »

If you are interested in becoming a volunteer please contact the Deputy Manager on 01343 559004 or complete the application form, available below in word or PDF format.

  • Volunteer Advisor

    A guide explaining the role of a volunteer CAB adviser

    Volunteer Adviser guide

    Click to download

  • Volunteer (older people)

    Leaflet with information about CAB volunteering aimed at older people who are looking for a fresh challenge.

    Volunteering for older people

    Click to download

  • Volunteer (younger people)

    Leaflet about volunteering aimed at young people looking to gain new skills to help with work,
    study and the rest of life too!

    Volunteering for younger people

    Click to download

  • Using these publications

    These fact sheets are in PDF format and requires Adobe Acrobat Reader to view them. Download it for free below.

    Adobe Acrobat Reader
    Click to download